FAQ

Rates are calculated at checkout based on weight and Location.

Fulfillment time is based on the selected shipping rate. Standard shipping and fulfillment time is approximately 1-4 days. A tracking Number will be provided once the order ships. The standard shipping timeframe is 4-6 business days, or as indicated by the selected shipping rate.

Any questions or inquiries, please contact

rb1@richards.llc

Our policy lasts 30 days. if 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange or return.

Discounted items are final sale.

The customer is responsible for all shipping and customs fees on returns.

To be eligible for a return, your item must be unused and in the same condition that you received it, it must also be in the original packaging and contain a security tag.

To request an exchange, please email: rb1@richards.llc

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